4 lines
936 B
Markdown
4 lines
936 B
Markdown
These are some recent unplanned downtimes on the AniNIX, starting from 8/24/2016. We provide this list and root-cause analyses (RCA's) so that other networks can learn from them or suggest better practices for us to follow. Past years' RCA's are recorded in [[:Category:RCA Archive]].
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[[Category:Operation]]
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{{DowntimeRCA|Charter ISP Outage|cause=ISP|length=4.5 hours|resolution=AniNIX off-site admin detected the outage at 2019-06-18 16:08 CDT. Phone calls to the ISP confirmed a physical outage. ISP acknowledged the outage and field techs were sent to repair the outage in the area. Service was restored at 20:16 CDT.|commits=Our Zapier/Freshping alerting service worked appropriately, and [[Sharingan|AniNIX::Sharingan]] sent out notifications as designed when service resumed. However, admin staff had run out of coffee -- coffee will be purchased to prevent further outages, as the tech stops working when the coffee runs out.}} |